SHIPPING POLICY

Every Yarra Jewels piece is made just for you. Your chosen diamond shape, ring size, metal type, and design are crafted from scratch the moment your order is confirmed… we don't hold ready-made stock. This is what makes each piece truly yours... and why it takes a little more time than buying something off a shelf.

How Long Does It Take?

Stage

Time

Production

10 - 14 business days

Shipping (DHL Express)

7- 12 business days

Total

3–4 weeks from order confirmation

 

Production begins as soon as your order and payment are confirmed. You'll receive a confirmation email once your order is in production, and a tracking number as soon as it ships
    .

Why Does It Take This Long?

Because your piece doesn't exist yet when you place your order.

Every Yarra Jewels item is individually made to your exact specifications… from selecting and setting your diamond to shaping the metal, polishing every surface, and completing a final quality check before it leaves our hands. We work with trusted craftspeople who take pride in every detail, and that process simply cannot be rushed without compromising the quality you deserve.

We'd rather take the time to get it right than hand you something that wasn't made with full attention. After all, this is a piece you'll wear for years... possibly a lifetime.

Shipping Details

All orders are shipped internationally via DHL Express a fully tracked, insured service. Once your order has been dispatched, you will receive your tracking details via email so you can follow your parcel every step of the way.

Please note that delivery timeframes may vary slightly due to:

- Customs inspections or import clearance

- Public holidays in Australia or your destination country

- Remote delivery locations

- Unforeseen courier delays

Need It Sooner?

We understand that some moments can't wait. If you have a deadline… an anniversary, a proposal, a birthday…  we offer priority production and expedited shipping for urgent orders.

- Estimated delivery: 10–12 business days

- Available depending on design complexity and materials

- Additional charges apply based on your requirements

We strongly recommend reaching out before placing your order so we can confirm whether your timeline is achievable and provide an accurate quote.

Get In Touch

WhatsApp is the fastest way to reach us especially for urgent or time-sensitive orders. Due to the volume of enquiries we receive, email response times may be a little longer.

Our team is always happy to walk you through timelines, priority options, and anything else you need before you order.

All delivery estimates are indicative and may vary due to factors outside our control. Yarra Jewels is not responsible for delays caused by customs, courier services, or circumstances beyond our reasonable control.